Resource Library

This is an examination of what is required to make a person employable, as well as what professional and educational success looks like. This study was commissioned by American Student Assistance (ASA) and Jobs for the Future (JFF). The research aimed to understand current familiarity with and perceptions of non-degree postsecondary pathways from both Gen Z and employer perspectives. This paper also makes recommendations for the way forward to expand high-quality postsecondary options for all learners.

To better understand frontline employee perspectives, McKinsey, in collaboration with Cara Plus, conducted separate surveys of frontline employees and managers of frontline employees across the country in March 2022. This article explores frontline employee career advancement in four parts: first, what frontline employees say they need; second, what employers perceive as the career advancement priorities of frontline employees; third, the common barriers to career advancement; and last, how employers can bridge the differences, with a focus on tactical actions to meaningfully improve career advancement outcomes.

This resource includes a set of skills-based hiring toolkits that include a skills-based job-posting, interview questions, and onboarding plans. Each Skills-Based Hiring Toolkit is packed with valuable resources that will help you transform your hiring strategy.

This communications toolkit is designed to help organizations and advocates effectively engage learners and employers regarding the value of career education and training programs as well as skill-based hiring. It offers research-backed messaging that reflects what people care about most—and what motivates them to take action. These messages don’t just describe the benefits of pathways programs, they also help audiences see these options as relevant, accessible, and worth pursuing. The guidance in this manual is grounded in science-based communication practices and shaped by extensive research, including a landscape analysis of messaging in the field and media, a nationally representative survey with message testing, roundtable discussions with learners and employers, and a series of pulse surveys.

This toolkit offers adaptable, ready-to-use messages, language, and themes to support outreach, engagement, and storytelling. Use them to strengthen your communications—whether you're writing a social post, developing a presentation, or talking with partners and stakeholders. The messages are designed to be flexible; feel free to use them as written or tailor them to fit your audience and voice.

Opportunity@Work's report, Rise with the STARs: Building a Stronger Labor Market for STARs, Communities, and Employers, shows the impact of degree discrimination on employers and STARs and identifies a better path forward for everyone.

Calls for narrative change abound in social change work. But what kinds of patterns qualify as narratives, and how narratives are embedded within particular stories, remains hazy. This report introduces a model of narrative, defining the elements and identifying the patterns in stories that comprise the narrative form. Our model identifies a set of features that make up a narrative, offering a practical tool for those working to change narratives within and beyond the issue of poverty.

Faced with unprecedented change in the postsecondary landscape, America's families are wrestling with questions of college, careers, skills development and meaningful work. This study aimed to understand American parents' aspirations for their children after high school, as well as the barriers they face to following a preferred postsecondary path.

The 2023 American Opportunity Index evaluated nearly 400 large U.S. firms to produce key findings on how firms maximize their internal talent to drive corporate performance and the growth of their employees. It also raised significant disparities in promotion and retention among companies and underscores the business choice in talent management practices. Among their key findings are that large companies that excel in employee retention save up to $400 million annually on turnover costs, primarily by offering promotion opportunities and competitive wages. Additionally, top companies are 2.5 times more likely to promote employees and pay 68% more for the same roles, benefiting corporate performance and worker growth.